Welcome to CESCO Industries! We are committed to providing you with the best online shopping experience for wire nails. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, www.cescoindustries.in.
1. Shipping Methods and Charges
Domestic Shipping:
- We offer standard shipping across India. All orders are processed and dispatched within 2-3 business days.
- Shipping charges are calculated based on the weight of the order and the delivery location. The shipping cost will be displayed at checkout.
International Shipping:
- Currently, we do not offer international shipping. Please contact our customer service team for any special requests.
1. Shipping Methods and Charges
- On orders above RS. 500 there is no shipping cost
- Orders below RS. 500 will have a flat rate of RS. 50
2. Order Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
3. Delivery Time
- Standard delivery within India typically takes 5-7 business days from the date of dispatch.
- Delivery times may vary depending on the delivery location and any unforeseen delays caused by courier services.
4. Order Tracking
- Once your order is shipped, you will receive an email notification with a tracking number.
- You can track your order using the tracking number provided on the courier company’s website.
5. Shipping Address
- Please ensure that you provide a complete and accurate shipping address. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
- If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. Address changes cannot be made once the order has been dispatched.
6. Shipping Restrictions
- We do not ship to P.O. Boxes or military addresses.
- Some remote areas may require additional delivery time.
7. Damaged or Lost Packages
- If your order arrives damaged, please contact our customer service team immediately with photographic evidence of the damaged item(s) and packaging.
- If your order is lost in transit, please contact us, and we will work with the courier service to resolve the issue.
8. Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy.
9. Customer Service
- If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at [email protected] or call us at +91-98203 52335
Thank you for shopping with CESCO Industries. We appreciate your business and strive to ensure a smooth and satisfactory shopping experience.
Last Updated: 8 Aug 2024